
VERSATILITY
At your disposal









ELABORATION
of STRAT e EIG
MANAGEMENT
of PERFORMANCE
MANAGEMENT
from e TEAMS

My desire, to develop a spirit of operational excellence
Expert in operations management, I support you in the transformation of your business. Looking for a reliable and trustworthy partner, I am your co-pilot!
Optimize all of your processes (customer service, delivery, sales, etc.)
Develop autonomy and / or empower the management team
Innovate in your products and services
Support your business in its growth in sales and turnover
My favorite field is that of business software editing (ERP, CRM, mobile applications) and IT / IS production and I also work for all companies implementing an information system.

MY OFFER

Management
operations
​
Advise and ensure the success of a transformation project
Replace a general manager or operations manager
Master financial operations: P&L, KPI
Set up business tools and monitor business activity
(customer service, delivery, sales, ...)Negotiate and sign a multi-year contract (e.g. contract with market leader in automotive importation, 250 sites, +3000 users)
Elaboration
strategy
​
Develop a product portfolio
(design / review of your roadmap)
Ensure the turnaround of a strategic project
or its landing
Customer service, Product management, R&D, IT production
Animate and secure the implementation of strategic contracts


Management
PERFORMANCE
​
Lead a reflection in the field of customer service, delivery, sales
Bounce back a struggling team or organization
Increase performance ratios
Contribute to the growth of delivery turnover
Management
teams
Leadership of multidisciplinary and multinational teams
of various sizes (5 to 250 people)Coaching "on the job"
Delegation, resource management
Project management: costs, deadlines, risks


An expert responsive and flexible
at the service of your PERFORMANCE
25 years of multidisciplinary, multicultural experience
and international
STRENGTHS
LEAN
SIX SIGMA
BLACK BELT
Central School
from Paris
"YMP'94"
of INSEAD
​
ITIL in ITservice management